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Insights from the world of property operations
Case studies, research, articles and company news from the team behind more than 7,000 properties across London and Paris.
Latest · Research & Analysis · 21 September 2026
Read the article5 Signs You’ve Outgrown Your Current Operations Model
Why growth starts exposing cracks in STR operations, and how to know when the model that got you here is now holding you back.
Case studies
Operators who handed us the operation
Urban ChicHow Urban Chic Unlocked Growth by Letting Go of Operations
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CohabsHow Cohabs Scaled Co-Living Housekeeping Across 15 Paris Houses
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GuestReadySupporting GuestReady Across More Than 300 Homes in Paris
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Stay in LondonHow we Streamlined Stay in London’s Housekeeping & Cleaning Service
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BluegroundDelivering Exceptional Services and High Satisfaction for Blueground: An Opago Success Story
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LDG The Creative Property TeamEstate Agents - LDG The Creative Property Team
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A Place Like HomeHost Management Companies - A Place Like Home
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SweettHow Opago helped Sweett rapidly scale their portfolio x3
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Urban RestImproving Mind, Body, and Planet: How Urban Rest and Opago are Leading the Way in Sustainable Property Services
Read the case studySweettOpago's Partnership with Sweett: Improving Property Operations in Barcelona
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Capital ResidencesServiced Apartments - Capital Residencies
Read the case studyUrban RestStreamlining Operations and Elevating Experiences - The Urban Rest & Opago Partnership
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The Opago blog
Practical thinking on running, scaling and protecting a property portfolio.
Research and analysis
Research & Analysis5 Signs You’ve Outgrown Your Current Operations ModelResearch & AnalysisShort-Term Rental Operations Management: How Short-Term Rental Operators Can Scale Without Growing Their In-House TeamResearch & AnalysisManaging the Madness: How STR Teams Execute Same Day Turnovers During Peak DemandResearch & AnalysisLondon Short-Let Property Management: The Autumn 2026 Operations ChecklistResearch & AnalysisShort-Term Rental Operations Management: What It Includes, Costs and When to OutsourceResearch & AnalysisThe Real Cost of Scaling a Short-Term Rental Portfolio Past 50 UnitsResearch & AnalysisHigh Occupancy, Lower Profits? The Margin Problem London Property Managers Cannot IgnoreResearch & AnalysisThe 24-Hour Compliance Clock: Why London Property Managers Are Rethinking Their Maintenance InfrastructureResearch & AnalysisWhy 90% of London Short-Term Rental Operators Fail to Scale (And It’s Not a Booking Problem)Research & AnalysisProtecting Gross Margins: The True Cost of Building an In-House Field Operation vs. Strategic OutsourcingResearch & AnalysisThe Summer Surge: How to Scale STR Housekeeping and Linen Operations Without the HR HeadacheResearch & AnalysisUK Short-Term Rental Trends 2026: Why Operational Excellence Is Becoming the New Growth StrategyResearch & AnalysisShort-Term Let Rules in the UK (2026): What They Really Mean for Operators and Property OwnersResearch & Analysis5 KPIs That Short Term Rental CEOs Track, and the 1 They Almost Always MissResearch & AnalysisBeyond the PMS: The Operational Platform Behind Scalable STRResearch & AnalysisWhat Is the Real Revenue Impact of Housekeeping in Short-Term Rentals?Research & AnalysisHow White-Label Operations Are Secretly Powering the Most Successful Short-Term Rental BrandsResearch & AnalysisHow Estate Agencies Can Tap Into Short-Term Rentals Without a Big Upfront Investment
Property operations
Property OperationsSustainable STR Operations: 5 Strategies to Greener Practices in Property ManagementProperty OperationsAI-Powered Solutions to Tackle 7 Major Challenges in STR Property OperationsProperty Operations6 Ways a Property Management Operator Streamlines Your Short-term Rental BusinessProperty Operations6 Tips to Set Up a Short-Term Rental Property to Elevate Guest SatisfactionProperty OperationsManage Multiple Properties with Ease: Effortless Maintenance TipsProperty OperationsCompliance Made Easy: Opago’s Summer Compliance ChecklistProperty OperationsTurn Empty Spaces Into Revenue: How to Make a Vacant Property ProfitableProperty OperationsBuilding Better: How Block Management Boosts Build-to-Rent PortfoliosProperty OperationsCounting the Costs: The Financial Implications of Energy Performance Regulations for Landlords
Company news
Company NewsOpago’s Bold Move: Transforming Short-Term Rentals with Staykeepers AcquisitionCompany NewsDeep Clean Campaign: Opago’s Spring Cleaning ServiceCompany NewsHow to Raise Rental Revenue in 2024Company NewsOpago Partners with Climate Action Initiative EcologiCompany NewsOpago Partners with Urban Rest for Bloom Development
More guides and checklists
GuidesHousekeeping Best Practices for Consistent 5-Star ReviewsGuidesMust-Have Certificates for All Short-Term Rental Properties in LondonGuidesThe Property Manager’s Maintenance Checklist: Essential Tasks for Smooth STR OperationsGuidesBalancing Inventory and Guest Expectations: A Property Owner’s Guide to Managing Rental SuppliesGuides4 Guest Expectations That Short-Term Rentals Should Meet to Boost Property RatingsGuidesShort-Term Rental Success: The Essential Link Between Professional Cleaning and Your Bottom LineGuidesHow to Use AI to Optimise Your Rental Pricing StrategyGuides10 Tips to Turn Student Accommodation into Short-Lets for Maximum Rental IncomeGuidesPlanning Permission: Facts About the New Short-Term Rental LegislationGuidesThe Role of Technology in Streamlining Short-Term Rental Operations
Webinars and events
Webinar replays
Urban RestHow to Unlock New Opportunities for Your Serviced Accommodation Business in 2025 - Featuring Urban Rest
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BluegroundReduce Costs, Streamline Short-Term Rental Operations: Watch the On-demand Webinar Replay
Watch the replayStay in LondonScaling Airbnb & Short-Term Rental Portfolios in 2025: Operational Strategy, Growth & Differentiation
Watch the replayGuides and client stories
Guides and client stories
Practical downloads and the operations behind a few of the portfolios we run.