Services/Cleaning
Cleaning to hotel standard, every time
Turnover and recurring cleans for short lets, serviced apartments and residential buildings, with checklists, inspections and a record of every visit.
CleaningOur expertise in short-let cleaning
Cleaning a short-let is a different job from cleaning a home. It is done against a clock, to a standard guests judge in their reviews, and across dozens of properties at once. We have completed over 180,000 cleans for our partners, and everything about how we select, train, schedule and inspect our teams is built around that.
Three ways we clean
Regular cleans
Turnover and recurring cleans delivered to a five-star standard, with managed linen, sustainably sourced toiletries and bespoke amenities where required.
Onboarding cleans
Deep cleans and refreshes to bring a property up to standard before its first guest or tenant, especially after a long vacancy.
Check-in and check-out
Pre-check-in inspections and post-check-out cleans, so a property is guest-ready from the moment the last guest leaves.
What goes wrong with cleaning, and how we handle it
Inconsistent standards
What usually happensQuality changes with who is on shift.
What happens with usChecklists built to your standard, trained into our team and checked on every visit.
Tight turnaround windows
What usually happensLate checkouts leave little time before the next arrival.
What happens with usCleans planned from your calendar and routed to the tightest first.
Issues found too late
What usually happensDamage or missing items are spotted by guests, not by you.
What happens with usIssues raised during the clean, with an owner, in the Opago platform.
Stretched teams at peak
What usually happensBusy weekends outstrip a small team.
What happens with usManaged capacity that flexes with your bookings.
Everything we cover
Why operators trust us with their cleaning
Over 180,000 cleans completed
Across 7,000+ properties supported in London and Paris.
Standards in line with WHO and STAA recommendations
Guidance from the World Health Organisation and the Short Term Accommodation Association, built into our checklists.
Vetted and trained cleaners
Every cleaner goes through our vetting and training process before working in your properties.
Managed in-house and certified
Our cleaners are managed in-house and certified with British Cleaning Certificates.
A team ready all the time
We have a team ready around the clock, so your turnovers are covered.
Eco-certified products
Hotel-style housekeeping using eco-certified products.
Autonomous scheduling and reporting
Our platform takes care of schedules, reports and updates, so you have what you need at the touch of a button.
Chosen by GuestReady
GuestReady uses Opago for housekeeping, linen and maintenance across 500+ homes in London and Paris.
Six years with London’s largest managers
Experience built over more than six years with some of the largest short-let managers in London.
The outcome:
From request to record
Agree your standards
We build checklists to your standard and train our field team to it.
Schedule the work
Jobs are planned from your bookings, tenancies or changeover calendar.
Clean and inspect
Our teams work to the checklist, and checks are carried out before handover.
Record every visit
Each visit is logged in the Opago platform, with issues flagged on the spot.
Part of one complete solution
Cleaning sits at the highlighted stages of the Opago lifecycle, alongside our other services.
See cleaning in the Opago platform
- Regular routines, scheduled onceSet up recurring cleans and see every upcoming one in a single schedule.
- Live job statusSee when our team is in a unit and watch the checklist fill in.
- A record of every cleanWhat was done, when and by whom, ready when you need it.
Portfolio overview
Unit status View all →
Operational progress
Used by teams like yours
Common questions
What does turnover cleaning include?
A full clean to your checklist, linen and towel changes, restocking and an inspection, with any issues raised.
Do you clean Airbnb and short-let properties in London?
Yes. Short-term rentals are where we started and what we know best.
How are your cleaners vetted and trained?
Every cleaner goes through our vetting process and our training before working in your properties, and we train the team to your property’s standards.
Do you provide cleaning supplies and equipment?
Yes. We arrange what the team needs, and we will confirm the details when we scope your service.
Can you work to our own checklist?
Yes. We build your checklist into the way our teams work.