Home/The Opago platform
One platform. Full visibility of your portfolio.
The Opago platform sits behind every Opago service. Our teams do the work in your properties, and the platform shows you what is happening, who owns it, what has been done and what it costs, across your whole portfolio. Use it in your browser, or check in from your phone with the Opago app.
Portfolio overview
Unit status View all →
Operational progress
The platform behind every Opago service
When Opago looks after your properties, every clean, repair, linen delivery and compliance check is logged in the platform. You get one place to see how each property is performing, when services will be carried out, what has been completed and what you are spending. No chasing updates, no spreadsheets, no guesswork.
From first property to final invoice
The platform follows every property through the same simple steps.
What you can do in the Opago platform
Five core features, built around how property operations actually run.
Every job, from request to invoice
The service dashboard pulls everything about a property and its jobs together. Property information is pre-loaded, so scheduling, analytics and billing just work, and prices can be added so you always know what you are spending.
- Live status on every job: requested, scheduled, completed, invoiced
- Unit details, access and key information in one view
- Related tasks and previous services on every property
Cleans, maintenance and compliance in one calendar
Set up regular cleaning routines once, log maintenance issues so they are fixed quickly, and create compliance reminders so safety certificates never lapse. Ideal for managers running large portfolios who need to see what is coming up and what is done.
- Recurring cleaning routines
- Maintenance issues logged and assigned
- Compliance reminders before anything expires
Everything about your portfolio, together
The property database shows how each property is doing: the work our team has done, the work still to carry out, and guest comments from check-in and check-out. Booking details sit alongside, so you see the full picture for every stay.
- Work done and work still to do, per property
- Guest comments from check-ins and check-outs
- Booking details, channel and stay dates
See how every property is performing
Analytics give you a clear overview of how each property is performing, how guests and residents are doing, and what trends are developing. Everything is available at the touch of a button, so you can keep an eye on property health and return on investment without doing the analysis yourself.
- Performance by property and by period
- Trends across your whole portfolio
- Reports you can share with owners
Clear, itemised invoices
Billing generates clear, itemised invoices for every service across your portfolio. Each invoice breaks down individual jobs by property, date and cost, so you and your clients get full transparency, and invoices are simple to review, approve and reconcile on any device.
- Every job itemised by property, date and cost
- Review and approve on any device
- No back-and-forth to reconcile
More ways the platform keeps you in control
Compliance reminders
Real-time notifications when compliance needs refreshing, with inspections and appointments scheduled in advance.
Helpdesk and workflow
Requests logged, routed to the right person and tracked until closed.
Quality audits and reporting
Inspections recorded against your standard, with records you can share with owners.
Built for everyone who needs to know what is happening
Operators and property managers
See every job across your portfolio, spot issues early and stop chasing updates by phone and email.
Owners and landlords
Clear records of what was done in each property, and when, ready to share.
Finance teams
Itemised invoices broken down by property, date and cost, simple to review and reconcile.
Works with the systems you already use
- Plugs into the system you already useProperty management systems, channel managers and iCal feeds — Guesty, RentalReady, Resharmonics, iCal feeds and plenty more. Jobs are created automatically from your bookings, so you do not need to book individual services.
- Real-time visibilitySee when our team is in your units and watch the checklists fill in.
- Records you can shareEvidence of what was done and when, ready for owners, auditors and reviews.
- There is an appCheck your portfolio on the go with the Opago app.
Common questions
What is the Opago platform?
The Opago platform sits behind our operations. It brings scheduling, services, property data, analytics, billing and compliance reminders into one place. It was built by property managers, for property managers.
Can I see what has been done in my properties?
Yes. The property database shows the work our team has done, the work still to carry out and guest comments from check-in and check-out services.
How does billing work?
The billing section generates clear, itemised invoices for every service across your portfolio, broken down by property, date and cost, and accessible on any device.
Does the Opago platform work with my property management system?
Yes. The Opago platform integrates with most property management systems, channel managers and iCal feeds — Guesty, RentalReady, Resharmonics, iCal feeds and plenty more — so jobs can be created automatically from your bookings.
How do compliance reminders work?
Real-time software notifies you when compliance needs to be refreshed, and inspections and appointments are scheduled in advance.
Do I need to install anything?
No. The platform runs in your browser on desktop and mobile, and there is also an Opago app for checking your portfolio on the go.
Can I add my own prices?
Yes. Prices can be added to services, so you get full visibility of what you are spending across your portfolio.