Home/The complete solution
The complete solution
One team, from first setup to scale
Every property moves through six stages. At each one, Opago does the work, you gain the outcome, and a named owner is accountable, with a record of everything in the Opago platform.
1
- What Opago does
- We set up each property: standards, access, inventories, compliance, systems and the team, before the first guest or resident arrives.
- What you gain
- A running operation from day one, with nothing set up on the fly.
- Who is accountable
- One onboarding owner, with go-live checks confirmed in the Opago platform.
- In the Opago platform
- An onboarding checklist for every property, so you see what is done and what is outstanding.
2
- What Opago does
- Cleaning, linen and readiness checks, so every unit is ready before it is needed.
- What you gain
- Properties that are ready on time, to your standard.
- Who is accountable
- A named lead for each building and an inspection before release.
- In the Opago platform
- Readiness status for every unit, updated as the team works.
3
- What Opago does
- Day-to-day delivery: recurring cleans, access, check-ins and on-the-ground support from one team.
- What you gain
- One team handling daily operations, instead of several suppliers to coordinate.
- Who is accountable
- Our operations team coordinates everything, with a record of every job.
- In the Opago platform
- Live job status, so you can see when our team is in a unit and what they are doing.
4
Maintain
- What Opago does
- Routine, ad-hoc and rapid-response maintenance, coordinated around check-ins and tracked until closed.
- What you gain
- Issues fixed with one point of contact, not a chase.
- Who is accountable
- Every issue has an owner until it is closed, with a report within 24 hours.
- In the Opago platform
- Every request, owner and status in one place, with itemised billing.
5
Protect
- What Opago does
- Compliance calendar, inspections and certification, with documents stored and reminders ahead of every due date.
- What you gain
- A defensible record for owners, insurers and regulators.
- Who is accountable
- Compliance tasks are scheduled, completed and recorded by the same team.
- In the Opago platform
- Real-time reminders and documents stored for quick reference.
6
- What Opago does
- New buildings, new cities and seasonal peaks added without rebuilding the operation.
- What you gain
- Growth without a new internal team each time.
- Who is accountable
- The same team, the same standards and the same record, every time.
- In the Opago platform
- Portfolio-wide analytics to see how every property is performing.
What stays with you
We do not replace you. We run the operation behind you.
We do not replace the property manager, agent, developer or asset owner. You keep what makes your business yours.
Your brand
We work white-label, behind your name.
Your relationships
You keep the guest, tenant, landlord and owner relationships.
Your strategy
Asset, leasing, pricing and growth decisions stay with you.
Who it is for