Solutions/PBSA
Changeovers, summer voids and peak periods, handled at scale
Opago gives purpose-built student accommodation (PBSA) operators flexible operational capacity: room-by-room changeovers, cleaning, linen, maintenance and compliance, plus the on-the-ground support to let rooms through the summer void. All planned around your academic calendar.
For PBSA operators and investors, university accommodation teams, private halls, co-living operators and the facilities management partners who serve them.
PBSARevenue from void periods, and peak teams without the headcount
Purpose-built student accommodation has the biggest turnovers of all: hundreds of rooms, a fixed deadline and no room for delay. Then a long summer void to fill, and the holiday periods after it. Letting those empty weeks and staffing the peaks is where the money is.
What you are aiming for, and how we get you there
Void periods that earn instead of costing
What you wantSummer, Christmas and Easter filled with paying guests rather than standing empty.
How we get thereWe run the turnovers, linen, check-ins and inventories behind summer and holiday short stays, then hand rooms back ready for the new term.
Peak teams without permanent headcount
What you wantA surge team for the six-week changeover, without carrying or recruiting it for the other forty-six.
How we get thereExtra trained teams brought in for the peak and stood down after, with the recruiting, training and cover handled by Opago.
Every room ready for the September intake
What you wantHundreds of rooms turned round to a fixed date, with nothing left over for the first week of term.
How we get thereA wave-by-wave plan with teams scheduled by block and by floor, and faults closed before move-in.
One plan across your suppliers
What you wantCleaning, maintenance and FM pulling in the same direction through a changeover, rather than three schedules that never quite meet.
How we get thereWe work alongside your existing FM and cleaning partners, or deliver the whole thing directly, to one plan and one point of contact.
How we work with you across the whole lifecycle
One team from first setup to scale, so you never have to stitch suppliers together.
Onboard
We map buildings, blocks and room types, and agree standards and timelines.
Onboarding & setupPrepare
Room-by-room readiness for move-in, with cleaning and linen in scheduled waves.
Cleaning and linenThree ways to work with us
Start with one building and the part of the year that hurts most. Add more as it works.
Changeover support
End-of-year and move-in waves, planned room by room.
- Room-by-room cleans and linen
- Condition recorded for every room
- Faults fixed before move-in
Summer short-stay operations
The on-the-ground side of a summer short-stay programme, run with your team or your booking partner.
- Turnovers and linen between guests
- Meet-and-greet check-ins with face-to-face guest checks
- Inventory and condition capture after every stay
- Rooms handed back ready for September
Year-round operations
Day-to-day support through the academic year.
- Room and communal cleaning
- Reactive and planned maintenance
- Compliance tracked in one calendar
Every summer stay, looked after on the ground
Short stays, groups, interns and language-school guests fill rooms that would otherwise sit empty. We make sure they do it without disrupting the building or the rooms your students come back to.
Before arrival
Room cleaned, linen in place and readiness confirmed in the Opago platform.
At check-in
A meet-and-greet on site, with a face-to-face check that the guest matches the booking.
During the stay
Our operations team on hand 8am to 8pm, 7 days, with 24/7 rapid response for urgent maintenance.
After the stay
A full inventory and condition capture, with any damage logged for your records.
How we run a changeover, block by block
Why PBSA teams choose Opago
- Turnover discipline at scaleWe run daily short-let turnovers, and apply the same discipline to your changeover.
- Planned to your academic calendarChangeover waves, summer letting and term-time cover scheduled around your term dates.
- Cleaners managed in-houseOur cleaners are our own team, not subcontracted, with holiday and sickness covered from it.
- Visibility by room and blockSee progress as it happens in the Opago platform.
- Compliance tracked year-roundSafety checks and certificates recorded against every room and block.
- One accountable partnerCleaning, linen and maintenance coordinated by one team.
Every kind of student accommodation operation
Student buildings all run to the same calendar: a wave of move-outs, a summer to fill or refurbish, and a wave of move-ins in September.
Want to see how this would work for your portfolio?
Plan your changeoverFrom reliable operations to a business that grows
For purpose-built student accommodation, the outcome is rooms ready on time and void weeks that earn. Ready rooms mean smooth move-in and fewer complaints, let voids mean income through the summer, and flexible capacity keeps the cost of getting there down.
Rooms ready on time
Changeover waves planned and tracked, so rooms are ready for move-in.
Capacity when you need it
Add teams for the peak without carrying them all year.
Clear room-by-room records
Condition and compliance evidence you can refer back to.
Full visibility, in the Opago platform
- Changeover progress by roomSee how many rooms are cleaned, checked and ready, block by block.
- Condition recordsInspections and damage recorded against each room.
- Compliance in one calendarSafety checks scheduled and recorded across every building.
Portfolio overview
Room statusView all →
Operational progress
Common questions
Do you provide PBSA changeover cleaning?
Yes. We plan room-by-room changeover cleaning, linen and readiness around your academic calendar.
Do you work with our existing FM team?
Yes. We can work alongside your FM and cleaning partners.
How do you plan for seasonal peaks?
We agree peak capacity with you in advance and build it into the plan for each changeover.
Is condition reporting included?
Yes. Inspections and condition records are part of how we work.
Who do we contract with?
Opago. We manage the teams and suppliers behind the service.
Can you support summer short stays in student buildings?
Yes. We run the cleaning, linen, check-ins and inventories for summer short stays, working with your team or your booking partner, and hand rooms back ready for the new academic year.
Do you handle bookings or pricing for summer stays?
No. We run the operations on the ground. Bookings and pricing stay with you or your booking partner.
Can you help with rooms that fall empty mid-year?
Yes. We turn the room round and set it up for short stays so it can be relisted quickly, then prepare it again for the next student.
Does this interfere with the September intake?
No. Summer stays are planned around your academic calendar, and every room is cleaned and inspected before the new intake arrives.