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If your business is struggling to scale or under pressure to improve returns, the issue may not be your pricing or marketing. More often, the problem lies deep in the operational layer — fragmented service providers, slow turnovers, staff shortages, compliance risk, and poor guest experiences that quietly erode performance.
This is where white-label operations have become a game-changer for forward-thinking brands across the short-term rental industry — from Airbnb operators and serviced apartment providers, to co-living companies, vacation rental managers, and even lettings and asset managers managing underperforming units.
At Opago, we’re not just filling a service gap — we’re delivering the operational infrastructure that allows property businesses to run leaner, grow faster, and improve guest satisfaction without losing brand control.
What Are White-Label Operations in Property Management?
In short, white-label operations allow you to fully outsource services like housekeeping, linen hire, maintenance, guest support, and even compliance — while keeping everything branded as your own.
Your guests don’t know Opago exists. They interact with your brand, your voice, your team (on the surface). But under the hood, we’re powering everything — with institutional-grade service, automation, and local expertise.
This model allows Airbnb hosts and short let managers to scale operations without building in-house teams. It gives serviced apartment brands the ability to run across multiple sites without sacrificing consistency. And it allows co-living operators, vacation rental providers, and asset managers to maintain quality control without operational overload.
How White-Label Ops Solve the Most Common Operational Bottlenecks
Most operators in this industry start by managing everything themselves — or working with multiple vendors across cleaning, laundry, maintenance, and guest services. Over time, that model breaks.
You start missing check-ins. Cleaners cancel last-minute. Maintenance issues escalate. Compliance gets overlooked. Guests leave average reviews. Bookings slow down. And properties stop delivering the returns you promised investors or landlords.
Switching to a white-label operations model means all of this is handled by a single, accountable partner. Not only are services unified — they’re elevated.
At Opago, we provide a centralised operational ecosystem where:
- Short let housekeeping is handled by trained staff using structured SOPs
- Linen hire for serviced apartments is tracked, rotated, and delivered with precision
- Maintenance and repairs are logged, assigned, and resolved proactively
- Compliance tasks like fire risk assessments and PAT testing are scheduled and documented
- Guest support is delivered by trained agents working under your brand, on-demand
- Everything is tracked via a proprietary platform with real-time visibility
A Proven Uplift in Yield and Performance
Our clients consistently report 30 to 40 percent improvement in revenue performance when they move from fragmented vendor setups or in-house ops teams to Opago’s integrated white-label delivery.
This increase isn’t from charging more. It’s from doing the basics flawlessly — delivering 5-star service, reducing refund requests, speeding up turnovers, and improving guest reviews. That leads to better OTA rankings, stronger occupancy, and more repeat bookings.
For vacation rental managers, Airbnb portfolio owners, and property managers working on behalf of landlords, this performance uplift is measurable — and fast.
Designed for Operators Across Every Segment
We built Opago to support the most ambitious operators in the short-term rental market. Whether you’re running five buildings or fifty, our model is built to scale — and to serve a wide variety of B2B clients, including:
• Short let property managers
Tired of juggling cleaners, chasing linen deliveries, and covering staff absences? We take operations off your plate — and put you back in control.
• Serviced apartment providers
Ensure five-star delivery across all your sites, with consistent housekeeping, linen hire, and maintenance — even when you scale across cities.
• Co-living and hybrid living operators
Deliver a seamless resident experience with reliable housekeeping, linen logistics, and guest services that integrate with your brand.
• Vacation rental companies
Whether you manage five listings or five hundred, we help you operate with precision, retain your brand identity, and improve guest satisfaction.
• Lettings and asset managers
Working with landlords who want better yields? We turn underperforming properties into revenue-generating short lets — without fixed staffing costs or complex onboarding.
No matter your model, we align with your tech stack, brand tone, and growth ambitions — while providing the back-end support you need to scale.
Everything Delivered Under Your Brand — Powered by Opago
Our white-label solution isn’t just a cleaning service or a linen hire drop-off. It’s an end-to-end operations engine, structured around your business.
Our team wears your uniforms. Guest support teams follow your scripts. Our tech plugs into your workflows. Your guests, landlords, and partners only ever see your brand — not ours.
But behind the scenes, we manage thousands of jobs across London and Paris every week — seamlessly, proactively, and with full operational oversight.
Scalable. Sustainable. Specialist.
With a strong presence in London and a growing footprint in Europe, we combine deep local knowledge with systems and service levels trusted by institutional investors. We're also designed for the future: our use of electric vehicles, reusable linen, and eco-friendly products helps clients meet growing ESG expectations — without compromising service. For property businesses working with environmentally sensitive investors, this is more than a nice-to-have. It’s a strategic advantage.
Let Opago Power Your Next Phase of Growth
If you're managing or scaling a short let, serviced apartment, vacation rental, or co-living operation, white-label operations aren’t just an option, they’re your competitive edge. You don’t need to build a large internal team. You don’t need to compromise on quality. You don’t need to lose control of your brand. What you need is a partner who operates with precision, scale, and invisibility, and that's what Opago delivers. Contact us today.
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