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Property management companies play a vital role in assisting multi-property owners to maximise their portfolio’s earning potential. There are several property management businesses in London, each with a specific range of services to offer.
When choosing a property management company to partner with, take the time to get to know what they offer and see if it aligns with what you need for your portfolio to grow. This will allow you to receive a type of management service that optimises your rental returns and occupancy rates.
In this article, you’ll discover what Opago can offer multi-property owners. You’ll learn the 4 pillars that make up their property management service offer and how each can improve your portfolio’s performance.
Reliable Housekeeping Services
Opago understands the important role of housekeeping services in protecting and improving the profitability of a property.
A clean property is visually appealing. Our thorough housekeeping services preserve the premium quality of properties to make them look their best at all times. We use meticulous cleaning protocols and attention to detail to maintain the pristine condition of properties. Now and then, we also conduct deep cleaning services. This allows us to spot damages and repairs that might have been missed.
Our housekeeping service prepares the property for the next guest to ensure a smooth transition between bookings. It’s not just about cleaning the property. We ensure a complete set of amenities to make the next guest experience as comfortable as possible. This includes fresh linens, crisp new sheets and pillowcases. We even source sustainable toiletries that guests can use during their stay.
Our Opago app keeps track of all the housekeeping services provided. It automates housekeeping schedules and the associated fees so multi-property owners can monitor their cleaning and housekeeping expenses. These are all updated in real-time to allow multi-property owners to take decisive action leading to property improvements.
Responsive Guest Services
Guest satisfaction is crucial to increasing occupancy rates. Satisfied guests leave positive reviews that can improve the ranking of your property listing. When other people read the feedback about your property, it will encourage them to book a stay. This increases your property’s performance and profitability.
Opago prioritises the guest experience so they’ll have a positive and memorable stay. We leverage technology to monitor multiple guests to ensure that all their needs are met. This allows us to respond to immediate needs promptly and efficiently.
The same proptech solution is used to set up a dedicated communication channel to ensure seamless guest interaction. It allows them to stay connected to dedicated property managers who can be reached for emergencies anytime.
Opago also maintains a constant connection to a network of skilled professionals and contractors to swiftly resolve issues that guests may raise. This minimises disruptions and enhances guest satisfaction.
Automated Compliance Services
Complete compliance is a must for every multi-property owner. It protects the property’s profitability and avoids penalties or legal issues. Through the smart platform used by Opago, property owners can simplify compliance management to continue adherence to regulations. Automated reminders are set up to notify owners of upcoming compliance checks that have to be done. This is aligned with the property’s record that’s kept updated for future reference.
Opago also has a team conducting regular inspections to mitigate risks and minimise liabilities. This can either be done every cleaning schedule or it can be scheduled separately. Property experts are also monitoring property regulations so multi-property owners are updated on changes that they need to comply with.
Proactive Maintenance Services
As Opago cleans properties between bookings, we pay attention to possible damages and repairs that require action. We use proactive measures to stay ahead of major repairs - thus saving property owners from huge maintenance costs.
This proactive maintenance service is divided into three. The first is Routine maintenance that keeps properties looking their best. The second is Ad-hoc services that are only given for non-emergency issues that cleaning teams have identified during their quality assurance checks. The third is Rapid response which is ideal for emergency issues that require immediate action. We have a network of professionals that are on-call for these types of requirements.
The maintenance services are all recorded in the smart platform used by Opago. Multi-property owners can access real-time updates on services done and the fees involved. This platform is also linked to the maintenance team to minimise downtime and provide quick responses to guest issues.
Choose the Right Property Management Company
Partnering with Opago will empower multi-property owners like you to bring out the full potential of your portfolio. The combination of housekeeping, guest relations, compliance and maintenance services takes care of the management needs of properties. This comprehensive service includes in-house teams trained to provide seamless operations to ensure maximum rental revenue.
Get in touch with us so we can discuss your specific requirements. We also tailor-fit our property management services to elevate your portfolio according to your unique targets.