At Opago, we provide on-call services for your tenants whenever they need them. We work across London to offer maintenance, cleaning, and other services to the highest standards, no matter the hour. Using our industry-leading tech platform, we receive, evaluate, and remedy issues in real time, ensuring residents are satisfied and your property is protected.
These services go hand in hand with our onboarding and check-in/out services, both of which are designed to provide outstanding tenant experiences.
Opago help us foster and maintain high client satisfaction levels, leading to happier tenants and less stress for our team.
In case of an emergency in the middle of the night, which cannot wait until the next morning for a repair, our rapid response service is on call and ready to respond to issues across London. Vast experience, masterful knowledge, and speciality in an array of areas all give our maintenance operatives the edge when it comes to property management solutions in the capital.
From electrical and plumbing to masonry repairs and garden maintenance issues, we take care of everything in a timely manner. We understand that issues can develop quickly and that’s why we aim to respond as efficiently as possible.
As standard, all services are logged within our tech platform, giving you complete visibility over what’s happened, what we’re doing, and what the overall outcome is. This allows you to take a hands-off approach to property management while protecting your investment.
While regular housekeeping keeps on top of general cleaning, additional longer cleans may be requested during longer tenancy periods. To make sure that tenants are comfortable and living in a space they can fully utilise, we provide additional housekeeping services as part of our support packages.
From general cleans to specialist services such as stain removals, carpets and upholstery, our team can take care of anything. Our on-call team is on hand to be mobilised quickly, so even the most urgent cases can be dealt with. All cleaning is scheduled and reported via our tech platform, once again providing you with all the information you need in one handy place.
When amenities run out unexpectedly, avoid leaving your tenants in a lurch. At Opago, we provide a managed linen service and a selection of sustainable toiletries, as well as bespoke welcome packs as requested in advance. Managed through the industry-leading tech platform, the services use the inventory section to predict and replace these amenities.
The automation offered by our services provides seamless services and keeps guests satisfied. Many of the amenities we offer are from sustainable sources, and this further underlined our commitment to being a green company.